Privacy Policy

Last updated: December 27, 2024

1. Introduction

CardBox ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our card collection management service.

2. Information We Collect

Information You Provide

  • Account Information: Email address, name (optional), and password when you create an account
  • Collection Data: Information about your card collection including cards owned, conditions, grades, prices paid, and notes
  • Payment Information: Billing details processed securely by Stripe (we do not store your payment card numbers)
  • Communications: Information you provide when contacting us for support

Information Collected Automatically

  • Usage Data: How you interact with the Service, features you use, and actions you take
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

4. Third-Party Services

We use the following third-party services to operate the Service:

  • Supabase: Database and authentication services
  • Stripe: Payment processing
  • Vercel: Hosting and infrastructure
  • CardSight.ai: Card catalog data
  • Resend: Email delivery

Each of these services has their own privacy policies governing their use of your data.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who need access to perform services on our behalf
  • To comply with legal obligations or protect our rights
  • In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time. We will retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Export: Export your collection data (Pro feature)
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@usecardbox.app

9. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookies through your browser settings, but some features may not function properly without them.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

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